FAQ

Here at TrueRxMeds.com, we realize you may have specific concerns when ordering prescription medications online. With TrueRxMeds.com, you can be assured that your concerns have been addressed. For all orders originating in the United States, the online pharmacy will utilize a network of licensed U.S. physicians, Federal Drug Administration approved medications, and licensed U.S. pharmacies to ensure that each order is carefully evaluated, and handled with the utmost professionalism. The online pharmacy does not deal in generic medications or with non-licensed physicians outside of the United States.

Q: What is TrueRxMeds.com?
A: TrueRxMeds.com is an online health care informational site that helps people find quality healthcare at affordable prices.

Q: Is TrueRxMeds.com a pharmacy?
A: No. TrueRxMeds.com does not practice medicine in any way. We simply act as an information provider to help you find qualified doctors and pharmaceutical services online. Prescription orders placed in the United States are reviewed by licensed U.S. physicians, and final prescription is issued by Federal Drug Administration approved U.S. pharmacies.

Q: How much can I save by using TrueRxMeds.com?
A: It depends on which medication you buy. Most prescriptions at the online pharmacy are priced at 30% less than normal prices.

Q: Do I need a prescription to buy from the online pharmacy?
A: They don't require a prior prescription. However, you must obtain a prescription from the online pharmacy site before you can purchase a medication.

Q: How do I obtain a prescription?
A: Easy! Just place an order with the online pharmacy, answer the questions online about your medical history, and they'll send your information to a licensed doctor for review. If the doctor approves your order you'll be given a prescription for that medication that's good for up to one year.

Q: Will it cost me anything to get a prescription?
A: No. At the online pharmacy you get a FREE prescription once you complete an online doctor consultation and your order is approved.

Q: What is an online doctor consultation?
A: An online doctor consultation is similar to an evaluation you get from your doctor only you don't have to leave home to be evaluated. Everything is done online, through a network of U.S. licensed physicians.

Q: How does a doctor consultation work?
A: Once you place an order with the online pharmacy you'll be asked to fill out a short online medical history questionnaire. This form contains questions about your current health as well as prescription medications you're taking. Just answer the questions and submit your order when you're finished. A licensed doctor will then review your information and determine whether or not the prescription medication you're buying is safe for you. If your order is approved, it will be sent to a licensed pharmacy to be filled, and then shipped in discreet packaging to your home or office.

Q: Are online doctor consultations safe?
A: All of the medical history questionnaires used by the online pharmacy contain the same kinds of questions your doctor would ask only they are much more detailed and specific to the prescription medications you are requesting.

Q: How do I know the online pharmacy site is secure?
A: Easy! Just go to an order page and look at the bottom of your browser window. You should see a symbol that looks like a lock. This indicates that the page is secure and that your information is safe.

Q: What if my order isn't approved?
A: If your order isn't approved for any reason, you will not be billed anything and the services rendered by the doctor will be FREE of charge.

Q: How long is my prescription valid?
A: Your prescription is good for up to one year. After which, you must submit another order and obtain a new prescription.

Q: How do I refill a prescription?
A: Refilling a prescription is easy! Once your initial order is approved, you'll be given a personal username and password, which you can use to refill prescriptions or check the status on existing orders. Just click on the REFILL link, enter your username and password, and complete the order form. It is that simple!

Q: What kinds of shipping methods does the online pharmacy offer?
A: At the online pharmacy they ship all of their U.S. orders via FedEx. Foreign orders are shipped either UPS or postal service, depending on location and regulations. Regardless of location, most orders arrive 1-2 days following final approval by the issuing pharmacy.

Q: How long will it take for me to get my prescription?
A: Once the doctor and issuing pharmacy approves your order, it will be processed and shipped within 24 hours, and will arrive within 1-2 days.

Q: What payment methods does the online pharmacy accept?
A: They accept VISA and MasterCard.

Q: Can I get a refund if I'm not happy with my purchase?
A: Sorry. Federal Law prohibits any pharmacy from accepting returns on pharmaceutical products. However, in the event that your medication is damaged during shipping, call the online pharmacy at 1-888-857-6394 and they'll replace it for you.

Q: What if the online pharmacy doesn't carry the prescription medication I'm looking for?
A: Chances are if they don't have a product you are looking for, they will carry it sometime in the very near future. Their product line is continuously growing almost every month to include more medications.

Q: Are there any other fees associated with purchases from the online pharmacy?
A: